Privacy Policy for Unlimit.lk

Last Updated: [Insert Today’s Date or the Date of Final Review]

1. Introduction and Scope

Welcome to Unlimit.lk (“Unlimit,” “we,” “us,” or “our”). We are committed to protecting your privacy and personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.unlimit.lk (the “Site”).

By visiting or using the Site, you accept the practices described in this Privacy Policy.

2. Information We Collect

We collect information about you in two primary ways:

A. Information You Provide Directly

This information is necessary for us to process your orders and manage your account:

  • Contact Information: Name, billing and shipping address, email address, and phone number.

  • Account Credentials: Username and encrypted password.

  • Financial Information: Payment details (though credit card data is securely handled by our payment processor, and we do not store full credit card numbers).

  • Communication Data: Records of customer service inquiries, feedback, and support requests.

B. Information Collected Automatically

When you browse the Site, we automatically collect certain information about your device and browsing activity:

  • Device Information: IP address, web browser type, time zone, and some of the cookies that are installed on your device.

  • Usage Information: Individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

3. How We Use Your Personal Information

We use the information we collect to:

  • Fulfill Orders: Process your transactions, prepare for shipping, generate invoices, and provide order confirmations.

  • Communicate: Contact you regarding your order status, respond to your inquiries, and provide customer support.

  • Marketing: Send you promotional emails, updates about new products, or special offers (you can unsubscribe at any time).

  • Site Improvement: Screen our orders for potential risk or fraud, and analyze customer browsing and purchasing patterns to improve our product offerings and site functionality.

  • Personalization: Tailor product recommendations and display content relevant to your interests.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above:

Category of Third Party Purpose of Sharing
Service Providers Shipping carriers (to deliver your order), payment processors (to process payments), and IT service providers (for hosting and security).
Analytics Providers Google Analytics (to understand how our customers use the Site).
Law Enforcement If required to do so by law or in response to a valid legal process.
Business Transfer In connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of the personal data we hold about you.

  • Rectification: The right to ask us to correct information that is inaccurate or incomplete.

  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.

  • Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe link in those emails or by contacting us directly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. This includes the use of Secure Socket Layer (SSL) encryption for all data transmission and continuous monitoring of our systems. However, no internet transmission is entirely secure.

7. Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the “Last Updated” date.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us by email:

Email:[email protected]